Returns & Exchanges
At Olyndra London, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your order, we offer a 28-day return policy for all items in their original, unworn condition with tags attached.
Request a Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all Olyndra London tags and labels remain intact to qualify for a refund.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing